Terms & Conditions

1. Acceptance of These Terms

By using this website, booking an appointment through links on this website, purchasing a pass, submitting a form, or opting in to PT Salon communications, you agree to these Terms & Conditions and our Privacy Policy.

If you do not agree to these terms, please do not use the website or related online services.

2. PT Salon Services

PT Salon provides threading, waxing, facial, lash, tinting, henna, and related beauty services at our California salon locations. Service availability, pricing, promotions, appointment times, and staff availability may vary by location and may change without notice.

Website content is provided for general information. Final service recommendations, timing, and pricing may be confirmed by salon staff at the location where services are provided.

3. Appointments and Third-Party Booking

Appointment booking may be handled through third-party platforms such as MindBody or through PT Salon systems. When you use a third-party booking platform, that platform may apply its own terms, privacy policy, account rules, and payment processing rules.

Please make sure your contact information is accurate when booking. If you need to cancel, reschedule, or correct appointment details, contact the salon location where the appointment is booked.

4. Purchases, Passes, and Promotions

Brow Pass, gift card, promotion, and other purchase terms may include additional details shown at checkout or on the offer page. Offers may be limited by location, date, service type, or availability. Promotions cannot be combined unless expressly stated.

We may correct pricing, availability, or typographical errors. Refunds, exchanges, and credits are handled according to the terms shown at checkout and applicable law.

5. Text Messaging Terms

PT Salon may offer text messages for appointment confirmations, reminders, appointment updates or reschedules, and customer-care replies. Text messages are sent only when you opt in or otherwise provide consent as required.

• Message frequency varies based on your appointments and customer-care activity.
• Message and data rates may apply.
• Reply STOP to unsubscribe.
• Reply HELP for help.
• Consent to text messages is not a condition of purchasing services from PT Salon.
• Carriers are not liable for delayed or undelivered messages.

See the full SMS Terms for details.

6. Website Use

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit false or misleading information, copy website content for commercial use without permission, or use the website for unlawful purposes.

7. Intellectual Property

The PT Salon name, website content, imagery, design, copy, logos, and other materials are owned by PT Salon or used with permission. You may view the website for personal, non-commercial use. Other use requires prior written permission.

8. No Medical Advice

Website content and salon communications are not medical advice. If you have skin sensitivities, allergies, medical conditions, or questions about whether a service is appropriate for you, please consult a qualified medical professional before receiving services.

9. Limitation of Liability

To the fullest extent permitted by law, PT Salon is not responsible for indirect, incidental, special, or consequential damages arising from your use of the website, third-party booking tools, or communications. Nothing in these terms limits rights that cannot be limited under applicable law.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. The updated version will be posted on this page with a new "Last Updated" date.

11. Contact Us

Questions about these terms can be sent to [email protected].